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Platform Documentation Platform Changelog API Reference Push & In-App SDKs SDK Release Notes FAQs Website

API Reference

Home Push & In-App SDKs API Reference

GETTING STARTED

Overview
Know Your API Endpoints
API Authentication
Using JWT for API Authentication
Postman Collection

RATE LIMITS

Rate Limits for Messaging APIs, Event API, and Inbound Webhook

API Reference for Sandbox

Sandbox APIs Overview
SMS APIs & SDKs
- Send an SMS message to a mobile devicepost
- Retrieve the status of an SMS messageget
Voice APIs & SDKs
WhatsApp APIs & SDKs
SMS and Voice Support in Sandbox
Sandbox Rate Limits and Throughput

MULTI CHANNEL COMMUNICATION API

Introduction
SMS APIs
Make Voice Callpost
Get Voice Call Statusget
Get Voice Call Recordingsget
MMS APIpost
Send Message v2post
RCS
- RCS Capability Lookup API
- RCS API
Email API
Push API
Live Chat/In-App Messaging API
Apple Messages for Business API
Facebook Messenger API
Instagram APIpost
WhatsApp API
Send Message v1post
Get Message v2get

Voice API

Voice

Contact Policy API

Groups
Consumers
Contact Policy Error Codes
Notifications

Status Codes

Channel Specific Status Codes

OUTBOUND WEBHOOKS

Outbound Webhooks

Data Streams

Data Streams

INBOUND WEBHOOKS

Inbound Webhooks

EVENT API

Overview
Custom Event v1post

Profile API v2

Overview
Create Customer Profilepost
Create App Profilepost
Get App Profile by Customer IDget
Get App Profile by User IDget
Get Customer Profileget
Get Profile Statusget
Update Customer Profileput
Update App Profileput
Delete App Profile with Customer IDdelete
Delete App Profile with User IDdelete
Delete Customer Profiledelete
Delete Device App Profiledelete
Delete Device Profile by Customer IDdelete

THREAD APIs

Overview
Get Streams - Legacyget
Get App Threadsget
Create Threadpost
Get User Threadsget
Get User Messagesget
Get User Messages v2get
Update Threadput

SEGMENT APIs

Overview
Create Segmentpost
List Segments in an Appget
Update a Segmentput
Delete Segmentdelete
Add Users to a Segmentpost
Get All Users of a Segmentget
Delete Users from a Segmentdelete

TOPIC APIs

Overview
Create a Topicpost
Delete a Topicdelete
List All Topicsget
Get a Topicget
Subscribe Users to a Topicpost
Get All Subscribers of a Topicget
Get All Topics of a Subscriberget
Unsubscribe multiple users from a Topicdelete
Unsubscribe a User from a Topicdelete
Unsubscribe a User from Topicsdelete

FAQs

API FAQs
Numbers FAQs
Channels FAQs
Miscellaneous

Messaging API v2_New

Getting Started With Your API

GETTING STARTED

Overview
Know Your API Endpoints
API Authentication
Using JWT for API Authentication
Postman Collection

RATE LIMITS

Rate Limits for Messaging APIs, Event API, and Inbound Webhook

API Reference for Sandbox

Sandbox APIs Overview
SMS APIs & SDKs
- Send an SMS message to a mobile devicepost
- Retrieve the status of an SMS messageget
Voice APIs & SDKs
WhatsApp APIs & SDKs
SMS and Voice Support in Sandbox
Sandbox Rate Limits and Throughput

MULTI CHANNEL COMMUNICATION API

Introduction
SMS APIs
Make Voice Callpost
Get Voice Call Statusget
Get Voice Call Recordingsget
MMS APIpost
Send Message v2post
RCS
- RCS Capability Lookup API
- RCS API
Email API
Push API
Live Chat/In-App Messaging API
Apple Messages for Business API
Facebook Messenger API
Instagram APIpost
WhatsApp API
Send Message v1post
Get Message v2get

Voice API

Voice

Contact Policy API

Groups
Consumers
Contact Policy Error Codes
Notifications

Status Codes

Channel Specific Status Codes

OUTBOUND WEBHOOKS

Outbound Webhooks

Data Streams

Data Streams

INBOUND WEBHOOKS

Inbound Webhooks

EVENT API

Overview
Custom Event v1post

Profile API v2

Overview
Create Customer Profilepost
Create App Profilepost
Get App Profile by Customer IDget
Get App Profile by User IDget
Get Customer Profileget
Get Profile Statusget
Update Customer Profileput
Update App Profileput
Delete App Profile with Customer IDdelete
Delete App Profile with User IDdelete
Delete Customer Profiledelete
Delete Device App Profiledelete
Delete Device Profile by Customer IDdelete

THREAD APIs

Overview
Get Streams - Legacyget
Get App Threadsget
Create Threadpost
Get User Threadsget
Get User Messagesget
Get User Messages v2get
Update Threadput

SEGMENT APIs

Overview
Create Segmentpost
List Segments in an Appget
Update a Segmentput
Delete Segmentdelete
Add Users to a Segmentpost
Get All Users of a Segmentget
Delete Users from a Segmentdelete

TOPIC APIs

Overview
Create a Topicpost
Delete a Topicdelete
List All Topicsget
Get a Topicget
Subscribe Users to a Topicpost
Get All Subscribers of a Topicget
Get All Topics of a Subscriberget
Unsubscribe multiple users from a Topicdelete
Unsubscribe a User from a Topicdelete
Unsubscribe a User from Topicsdelete

FAQs

API FAQs
Numbers FAQs
Channels FAQs
Miscellaneous

Messaging API v2_New

Getting Started With Your API

Channels FAQs

Answers to frequently asked questions on various channels supported by Webex Connect

This page contains the list of all Channels FAQs.

Apple Messages for Business
Email
Facebook Messenger
Instagram
Push, Live Chat & In-App Messaging FAQs
RCS
SMS
Voice
WhatsApp
APIs & Webhooks FAQs

Platform

API Reference

Push and In-App SDKs

Outbound Webhooks

Sandbox

Getting Started

Community Support

Resources

Tenant Best Practices

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