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API Reference
FAQsWebsite
HomePush & In-App SDKsAPI Reference

GETTING STARTED

  • Overview
  • Know Your API Endpoints
  • API Authentication
  • Using JWT for API Authentication
  • Postman Collection

RATE LIMITS

  • Rate Limits for Messaging APIs, Event API, and Inbound Webhook

API Reference for Sandbox

  • Sandbox APIs Overview
  • SMS APIs & SDKs
    • Send an SMS message to a mobile devicepost
    • Retrieve the status of an SMS messageget
  • Voice APIs & SDKs
    • Place a new call, play an audio and disconnect i.e. play and droppost
    • Place a new call to a telephone numberpost
    • Retrieve the status of an individual callget
    • Retrieve information on any recordings taken during a callget
  • WhatsApp APIs & SDKs
  • SMS and Voice Support in Sandbox
  • Sandbox Rate Limits and Throughput

MULTI CHANNEL COMMUNICATION API

  • Introduction
  • SMS APIs
    • Send SMS API v1
    • Get SMS API v1
    • Send Message API v2
    • Send Message API v1
    • SMS Length and Encoding
  • Make Voice Callpost
  • Get Voice Call Statusget
  • Get Voice Call Recordingsget
  • MMS APIpost
  • Send Message v2post
  • RCS
    • RCS Capability Lookup API
    • RCS API
  • Email API
  • Push API
  • Live Chat/In-App Messaging API
  • Apple Messages for Business API
    • Apple Message for Business: Textpost
    • Apple Messages for Business: Typing Indicatorpost
    • Apple Message for Business: Text with Attachmentspost
    • Apple Message for Business: Rich Linkpost
    • Apple Message for Business: List Pickerpost
    • Apple Message for Business: Time Pickerpost
    • Apple Message for Business: Apple Pay & Authenticationpost
    • Apple Message for Business: Quick Replypost
    • Apple Message for Business: Form Messagespost
    • Apple Message for Business: iMessage Apppost
    • More Variables
  • Facebook Messenger API
  • Instagram APIpost
  • WhatsApp API
    • WhatsApp Text Messagepost
    • WhatsApp Media Messagepost
    • WhatsApp Location Messagepost
    • WhatsApp Contacts Messagespost
    • WhatsApp List Messagespost
    • WhatsApp Reply Buttonspost
    • WhatsApp Template Messagespost
    • WhatsApp HSMs-Text based proactive notification message(Deprecated)post
  • Send Message v1post
  • Get Message v2get

Voice API

  • Voice
    • Introduction
    • Place a new call, play an audio and disconnect i.e. play and droppost
    • Place a new call to a telephone numberpost
    • Retrieve the status of an individual callget
    • Retrieve information on any recordings taken during a callget

CONTACT POLICY API

  • Groups
    • Create a new consent grouppost
    • Get all consent groups belonging to a tenant.get
    • Get a consent groupget
    • Deletes a consent group and all its consumer records.delete
    • Updates an existing consent group.put
  • Consumers
    • Verify consent and increment frequency counter.post
    • Set frequency counter for consumer.put
    • Add or update consentpost
    • Get group member(s)get
    • Delete a consumer from a consent groupdelete
    • Get group membership countget
    • Add or update consent across all groups.post
    • Get all groups for consumerget
    • Get group consumer historyget
  • Notifications
    • Get notification subscriptionsget
    • Add or update a subscriptionpost
    • Deletes a subscriptiondelete
  • Contact Policy Error Codes

Status Codes

  • Channel Specific Status Codes

OUTBOUND WEBHOOKS

  • Outbound Webhooks
    • Apple Messages for Business
    • Email
    • Live Chat / In-App Messages
    • MMS
    • Messenger
    • Instagram
    • Push
    • RCS
    • SMS
    • Voice
    • WhatsApp

Data Streams

  • Data Streams
    • Data Streams - SMS
    • Data Streams - RCS
    • Data Streams - Email
    • Data Streams - Live Chat / In-App Messaging
    • Data Streams - Apple Messages for Business
    • Data Streams - Audit Logs

INBOUND WEBHOOKS

  • Inbound Webhooks

EVENT API

  • Overview
  • Custom Event v1post

Profile API v2

  • Overview
  • Create Customer Profilepost
  • Create App Profilepost
  • Get App Profile by Customer IDget
  • Get App Profile by User IDget
  • Get Customer Profileget
  • Get Profile Statusget
  • Update Customer Profileput
  • Update App Profileput
  • Delete App Profile with Customer IDdelete
  • Delete App Profile with User IDdelete
  • Delete Customer Profiledelete
  • Delete Device App Profiledelete
  • Delete Device Profile by Customer IDdelete

THREAD APIs

  • Overview
  • Create Threadpost
  • Get App Threadsget
  • Get User Threadsget
  • Get User Messagesget
  • Get User Messages v2get
  • Update Threadput
  • Get Streams - Legacyget

SEGMENT APIs

  • Overview
  • Create Segmentpost
  • List Segments in an Appget
  • Update a Segmentput
  • Delete Segmentdelete
  • Add Users to a Segmentpost
  • Get All Users of a Segmentget
  • Delete Users from a Segmentdelete

TOPIC APIs

  • Overview
  • Create a Topicpost
  • Delete a Topicdelete
  • List All Topicsget
  • Get a Topicget
  • Subscribe Users to a Topicpost
  • Get All Subscribers of a Topicget
  • Get All Topics of a Subscriberget
  • Unsubscribe multiple users from a Topicdelete
  • Unsubscribe a User from a Topicdelete
  • Unsubscribe a User from Topicsdelete

FAQs

  • API FAQs
  • Numbers FAQs
  • Channels FAQs
    • Apple Messages for Business
    • Email
    • Facebook Messenger
    • Instagram
    • Push, Live Chat & In-App Messaging FAQs
    • RCS
    • SMS
    • Voice
    • WhatsApp
  • Miscellaneous

Contact Policy Error Codes

For more information on Contact Policy Error Codes, refer to Channel Specific Status Codes

Platform

Channel Assets

Integrations

Flow Builder

API Reference

Introduction

API Endpoints

Push and In-App SDKs

Outbound Webhooks

Sandbox

Getting Started

Sandbox APIs

FAQs

Community Support

Resources

Channel FAQs

Tutorials

Tenant Best Practices

Changelog

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