Reply Buttons Message includes up to 3 options —each option is a button. This type of message offers a quicker way for users to make a selection from a menu when interacting with a business. Reply buttons have the same user experience as interactive templates with buttons. Note: Modify YourRegion in the URL to the right to reflect your tenant’s region. See Know your endpoint page.
WhatsApp Reply buttons -Video/Image
{
"deliverychannel":"whatsapp",
"appid":"<WAAppid>",
"destination":[
{
"waid":[
"<waid>"
]
}
],
"channels": {
"OTT-Messaging": {
"wa": {
"type": "reply",
"reply": {
"header": {
"type": "text/document/video/image",
"text": "Reply button your text",//OR//
"document": {
"url": "http://www.africau.edu/images/default/sample.pdf",
"provider": {
"name": "provider-name"
},
"filename": "some-file-name"
},//OR//
"video": {
"url": "https://file-examples-com.github.io/uploads/2017/04/file_example_MP4_480_1_5MG.mp4",
"provider": {
"name": "provider-name"
}
},//OR//
"image": {
"url": "https://4.img-dpreview.com/files/p/E~TS590x0~articles/3925134721/0266554465.jpeg",
"provider": {
"name": "provider-name"
}
}
},
"body": {
"text": "Body text mssage"
},
"footer": {
"text": "Footer text message"
},
"action": {
"buttons": [
{
"type": "reply",
"reply": {
"id": "ButtonId1",
"title": "First Button"
}
},
{
"type": "reply",
"reply": {
"id": "ButtonId2",
"title": "Secound Button"
}
},
{
"type": "reply",
"reply": {
"id": "ButtonId3",
"title": "Third Button"
}
}
]
}
}
}
}
},
"correlationid": "",
"callbackData": "",
"notifyurl": "",
"notifyurlAuthId": "TNPBXKT09U" //Optional.
}
| Parameter / Object | Parameters within an object | Mandatory | Description |
|---|---|---|---|
| type | |||
| reply | Yes | Specifies the message type. | |
| header | |||
| text | Yes | Contains the text for the header. Maximum of 60 characters is supported for text. | |
| image | Yes | Contains the URL of the image | |
| video | Yes | Contains the URL of the video | |
| document | Yes | Contains the URL of the document | |
| body | text | Yes | Body of the message. Maximum of 1024 characters is supported. |
| footer | text | Optional | Contains the footer text message. |
| action | |||
| button | Yes | A button field with your button’s content. | |
| type | Yes | ||
| id | Yes | A unique identification number for the button | |
| title | Yes | A title for the button |
Note
It is recommended to use a valid authorization ID; the failure of notification won’t be logged in Debug Logs.
The notify URL should be filled with the proper URL format; otherwise, it would be considered an invalid URL.
The notify URL should be provided with proper spacing of the URL; when space is provided in front of the URL or at the end of the URL, it would be considered an invalid URL.
Error Codes
Refer to the Apple Messages for Business section.