Apple Message for Business: Quick Reply

post

https://api.{YourRegion}.webexconnect.io/resources/v1/messaging/

Provides a simple way for the user to make an inline choice with a single tap during an ongoing conversation. You can have between two and five customizable choices, and the user can select only a single item. Note: Modify YourRegion in the URL to the right to reflect your tenant’s region. See Know your endpoint page.

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Note:
It is recommended to use a valid authorization ID; the failure of notification won’t be logged in Debug Logs.
The notify URL should be filled with the proper URL format; otherwise, it would be considered an invalid URL.
The notify URL should be provided with proper spacing of the URL; when space is provided in front of the URL or at the end of the URL, it would be considered an invalid URL.

Error Codes

Refer to the Apple Messages for Business section.

Body Params

deliverychannel

string

Defaults to AppleBusinessChat

Channel used to send the message i.e., AppleBusinessChat in this case.

appid

string

The ID of the app asset that you can obtain from the Connect platform.

destination

array of objects

User's Opaque ID that uniquely identifies a user and is specific to the business.

destination

channels

object

Channels object used for messaging.

correlationid

string

The CorrelationID is a unique identifier that you can attach to every request as a reference a particular transaction or event. This is configured as a part of the request.

callbackData

string

Data that you have configured to receive on the notify Url. This is configured as a part of the request.

notifyurl

string

Configure a URL to get notifications on delivery reports for a Apple message. This field accepts only a valid URL or a variable. If an invalid URL is passed in API request or via a variable, then such request will not be considered eligible for retries.

notifyurlAuthId

string

Defaults to No

Unique Authentication ID

Headers

key

string

Applicable when you want to use service key for API authentication. Available under API tab within a service in your webexconnect tenant.

authorization

string

JSON Web Token (JWT) for authentication (e.g. bearer [token]) used alternatively to Service Key

Responses

📘Note:

Error Codes

200200

400400

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Note: