A thread is used to stitch together all messages sent or received within a particular context into a conversation. Webex Connect offers the ability to create, update, delete, and list threads to enable businesses to make one-way announcements or hold two-way conversations with their mobile/web app users.
JWT Authentication
Webex Connect allows using JWT Authentication for the Thread APIs, Segment APIs, and Topic APIs. Please send an email to the support team if you would like to enable JWT Authentication for these APIs.
Postman Collection
Here is a Postman collection to test our APIs.
Latest Collection: 
Archived Collection: Refer Postman Collection
The following are the APIs in this section:
- User Messages
- Create Thread
- User Threads
- User Messages v2
- Get Threads
- Update Thread
- Get Streams - Legacy.
Try our APIs using the Postman collection here:
Rate Thread APIs
| API Name | Default TPS at Tenant Level |
|---|---|
| Delete User Messages (all versions) | For existing tenants unlimited and default value for new tenants - 100 |
| Get App Threads | For existing tenants unlimited and default value for new tenants - 10 |
| Get User Threads (with and without unread thread count) | For existing tenants unlimited and default value for new tenants -10 |
| Get User Messages all versions | For existing tenants unlimited and default value for new tenants -100 |